Auto Parts Manager

Auto Parts Manager Responsibilites:

Inventory Management:

• Managing and maintaining accurate parts inventory levels to ensure availability and minimize overstock or shortage issues.
• Utilizing industry-leading inventory control systems to track parts usage, orders, and returns efficiently.
• Conducting regular physical inventory checks and reconciling any discrepancies promptly.

Customer Service:

• Providing exceptional customer service to both internal and external customers by promptly fulfilling parts requests and addressing inquiries.
• Assisting service advisors and technicians in identifying the right parts for vehicle repairs and maintenance.
• Resolving customer concerns related to parts orders, availability, and pricing in a professional and customer-focused manner.

Team Leadership:

• Supervising parts department staff, including hiring, training, scheduling, and performance management.
• Encouraging a collaborative and cohesive team environment that values open communication and knowledge sharing.
• Setting clear performance goals and providing ongoing coaching and development to enhance employee skills and productivity.

Vendor Relations and Procurement:

• Developing and maintaining strong relationships with parts suppliers and manufacturers to ensure timely delivery and competitive pricing.
• Negotiating favorable terms and pricing agreements with vendors while seeking opportunities for cost savings.
• Monitoring market trends and industry developments to make informed decisions regarding parts sourcing.

Budget and Financial Management:

• Creating and managing the parts department budget, ensuring cost-effective operations and adherence to financial goals.
• Tracking and analyzing key performance indicators (KPIs) related to parts sales, gross margins, and expenses.
• Implementing strategies to drive revenue growth and profitability in the parts department.

Compliance and Safety:

• Ensuring compliance with all relevant industry regulations, safety protocols, and environmental standards.
• Managing hazardous materials and waste disposal in accordance with legal requirements.
• Promoting a culture of safety and ensuring all employees follow safety guidelines and practices.

Qualifications:

• Proven experience (5 years) as a Parts Manager in an automotive dealership or related industry.
• Strong knowledge of automotive parts, components, and their applications.
• Proficiency in inventory management systems and software.
• Exceptional leadership and interpersonal skills.
• Excellent communication and customer service abilities.
• Analytical mindset with a keen eye for detail.
• Financial acumen and budget management experience.
• Familiarity with vendor relations and negotiation.
• Ability to work in a fast-paced, dynamic environment.